One of the benefits of setting up your ticketing system is that it encourages and showcases a professional approach to customer care that other companies may be lacking. The system sorts and ranks requests by time or urgency, making the process more efficient active. Letting the client know that you are working hard to resolve…
The intranet is a term used whenever the subject of internal communication and collaboration is brought up, but what is an Intranet? in its simplest form, an intranet is an internal website for your organization. Intranets increase communication within an organization by granting access to important information, links, applications and documents as well as databases…
It’s 5 p.m. and you’re at the pub with your mates when suddenly you realize you forgot to do your timesheet. Do you race back to the office or get flack on Monday? Well, worry no more, with Eureka Intranet’s timesheet module that’s built into SharePoint Online you can now quickly enter your timesheet wherever…
It’s time for you to enjoy hassle-free logging in and out at work with Eureka Intranet’s virtual attendance system. The In/Out Board is here to automatically record all your time logs, making it easier for you to monitor your attendance regularly anytime, anywhere. This online time tracking system is integrated into Eureka Intranet’s Personal Page…
The Community Center was designed as a fun way to help drive employee engagement by allowing information to be shared quickly and easily. Choose from a variety of options to connect with people by visiting internal buy-and-sell pages or sharing places of interest. Your Community Here’s where all the action takes place, browse through different highlights of…
Tired of trying to get your staff to update their sales funnels or having to ask for client contact information? So we built a lightweight easy-to-use Customer Relationship Manager (CRM) that sales representatives like to use. How do we do that? Eureka Intranet CRM automates your process, auto-populates proposals, and makes it easier to track…
Organizing a company event can be a huge task if you are not using the right tools. With MS Events feature you can save time with the admin side of the event, and, leave more time for the other important details, such as the catering. Microsoft Events connects with the other Office 365 tools in…
Did you know the average employee spends 1.8 hours every day? that’s a staggering 9.3 hours per week on average simply searching and gathering information needed for them to effectively do their job. (according to a McKinsey report). Wouldn’t it be great if there were a system that delivers information right to employees’ fingertips? Improving business…